Amazon has flagged some of your dietary supplement ASINs and is requiring third-party inspection and certification (TIC) to resolve the compliance issue. Understanding which TIC provider to work with—based on speed, responsiveness, and cost—is critical to getting your listings back in good standing without unnecessary delays.
Amazon’s TIC Provider Options
Amazon currently accepts certifications from these qualified third-party inspectors:
- Certified Laboratories
- Cotecna
- Eurofins
- ITS (Intertek)
- Mérieux NutriSciences
- NSF
- SGS
- UL (Underwriters Laboratories)
Key Evaluation Criteria
When selecting a TIC provider, consider:
- Turnaround time: How quickly can they complete the inspection and issue certification?
- Responsiveness: Are they easy to reach and prompt in answering questions?
- Cost: Fees vary significantly between providers; get quotes upfront.
- Experience with Amazon: Some providers have more familiarity with Amazon’s specific requirements and acceptable report formats.
- Scope of testing: Ensure the provider can test the specific supplement categories and claims in your product.
Next Steps
- Request quotes and timelines from 2–3 providers
- Ask for references from other Amazon sellers if possible
- Clarify exactly what testing and documentation Amazon will require for your specific product
- Submit the certification once obtained through Amazon’s resolution workflow
How Squatio helps
Squatio Decode (ASIN lookup, listing visibility & Sentiment IQ review analysis) can help you monitor the status and performance of flagged ASINs throughout the compliance resolution process, ensuring you catch any listing visibility changes and track when your certification has been accepted. Additionally, Prospect (Product Database) helps you identify similar dietary supplement products in your category and how competitors maintain compliance, informing your own quality and certification strategy moving forward.
Have you worked with a TIC provider before, and if so, which one did you find most efficient and easiest to work with?
Source: Reddit